Read 1 more review about Mint Mobile Advertisement DP That way you'll know for sure that you're only dealing with your phone's cellular connection. 18.7 Mbps. Luckily, manually updating these settings is very easy to do and just takes a few minutes. However, when I inserted the card, my phone had no service at all. Mint Mobile is a good fit if you: Want an affordable cell phone plan. I'll be looking forward to your reply. The Mint Mobile 10 GB Cell Phone plan ranks No. Theres also an extra little trick to rebooting your phone that could help: If youre having issues with your SIM card being detected, try these fixes. It sets your phone up with all the crucial settings, like IP addresses and gateways, to (hopefully) get you connected. Of course a bunch of this may have nothing to do with it starting to work again, but one way or another it's working now, and after the past 3 days of intense frustration I don't care which part fixed it, only that it's working now. Likewise, with other devices, make sure it says this rather than just one of the two. Cellular data, mobile data, whatever you want to call it, is one of those things that only becomes a life necessity once you acquire your first smartphone. Go to Settings -> Network & Internet -> Network settings reset.. Press J to jump to the feed. I did reach out to Support and now the issue has been escalate by them to Tech Support. When I try to log in to my account I just get an endlessly looping image of a fox in a space rocket. It didnt work either. Its only when you lose connectivity that you realize you dont know how to get anywhere without Google Maps, dont have anything to read without Flipboard, and dont know how to communicate with people through any medium other than WhatsApp. When re-inserting the SIM, make sure to place it in the correct position. I have the 4Gb plan and pay $15/mo. In contrast, Android phones require you to insert the SIM face down. I'm sorry to hear that you're having issues with your service. Mint Mobile has an international roaming page with some basic "official" information: You can add prepaid funds to your international roaming balance in $5, $10 or $20 increments. fast.t-mobile.com is the APN I already have. I am able to use the 4g mobile data but I can't make any calls! Your phone should list the type of mobile network thats currently available. Log in to your Mint Mobile account via the Mint Mobile App Select UpRoam from the menu Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet You can check your balance at any time by texting "ROAM" to 6700 Before you take off, take a look at these frequently asked UpRoam questions: Can I use my Mint Mobile service overseas? She hasnt. . This is another big reason NOT to go with Mint Mobile. This will help you with problems related to data connection, text messages and domestic and international calling. For those looking at inexpensive . Are you unable to connect to the internet with your Mint Mobile SIM? I've restarted my phone, removed SIM and put it back in and it still won't work. Select the "Settings" icon on your homescreen 2. 2+ lines start at $ 15 /MO per line Learn More Keep Your Current Number Because everyone having to change your contact info is a pain Bring Your Own Phone If it's unlocked, compatible with our service and makes you happywe're good with it Nationwide Coverage Oddly, I could take my other mint sim cards from my other phones and put it in this new phone and it would work with that sim/number, but putting the new sim back in wouldn't work. Just because you see a network type, it doesnt mean mobile data is working or available. Meaning that the amount of cellular data usage from my phone once Mint was activated skyrocketed, resulting in a lot of unexplained data usage. Linux is typically packaged as a Linux distribution, which includes the kernel and supporting system software and libraries, many of which are provided by . Once your phone is off, wait 30 seconds and turn it back on. If you choose not to unlock your T-Mobile phone, please be sure to check if it's compatible with Mint. Now that you know whats up with UpRoam, get ready to take to the skies. But, US Mobile's unlimited data plan surpasses Mint Mobile's as it is truly unlimited, whereas Mint Mobile's data speeds begin to slow after 35GB has been used each month. Now, try sending a message on your phone. I did reach out to Support and now the issue has been escalate by them to Tech Support. Considered a discount carrier, Mint Mobile offers plans starting at just $15 per month. If you're having this issue, might be worth trying these too? Reddit and its partners use cookies and similar technologies to provide you with a better experience. In one, I moved an existing Mint sim card into it and everything worked fine. Reset Your Phone's Network Connection 6. Press question mark to learn the rest of the keyboard shortcuts. I referred my sister. Customer service. Some will scoff at the very mention of suggestions like reboot your phone and remove and reinsert your SIM card, but these should always be the first port of call when trying to fix mobile data issues. Tell her to turn the setting back on What phone does your sister have? 23. Hey there! Turned select automatically back on again. I am a Mint user and Ive had no issues. In the U.S., these networks are T-Mobile, Verizon, and US Cellular. Once your phone is off, wait 30 seconds and turn it back on. Ill mention it to her. Tap the current default limit and enter your desired limit. Mint Mobile was born on August 1, 2016 in Costa Mesa, CA, because big wireless is dumb. Remove and re-insert your SIM into the phone to resolve this problem. Get good T-Mobile coverage. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). Press J to jump to the feed. In terms of other benefits, Mint is a mostly bare-bones service though you're still able to add to your LTE or 5G data allotment whenever you're approaching the cap. Don't want to worry about a cell phone bill for 3 months to 12 months at a time. Create an account to follow your favorite communities and start taking part in conversations. How do I set up and manage two-factor authentication? They are as follows: Name: T-Mobile US LTE APN: fast.t-mobile.com Proxy: not set Port: not set Username: not set Password not set Server: not set MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc Multimedia message proxy: not set Multimedia message port: not set MCC: 310 MNC: 240 Authentication type: None APN type: default,supl,MMS,xcap Lets get started. As such, you may need to get a new SIM. Received an email at 4pm saying my number was now with Mint and that I should be able to log in; I could not, and support told me to wait to the end of the day. As my phone is a 4G, I go for 2G/3G/4G Auto so that it always tries to connect to the best signal available. Check your APN settings. The company offers prepaid mobile plans that run on the T-Mobile cellular network in the United States. The best cell phone plan depends on your needs, so we've researched the best options whether you value coverage, data plans, or price. I changed back to 5G and made another call and it worked. How do I set Mint as my default line for Android? To fix this, you need to clear the system cache partition, which is accessed from your phones recovery screen. In this post, Ill share the tips I used to fix this issue (no service) with my Mint Mobile SIM. Enter Your APN Settings Manually 4. Its possible your device isnt recognizing the carrier towers. Code. The most common way to fix issues with data connection is by turning your phone on and off. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. When mobile data stops working on Android, it's world-shattering, in other words. You can use your own unlocked GSM phone by swapping the SIM card. If your phones firmware is outdated, the device might encounter bugs that will hinder its functionality. im still on my old metro plan for a few days. Ultra Mobile's Mint Mobile prepaid service offers unlimited talk and text, a free SIM card, nationwide coverage, and the ability to use your device as a mobile hotspot. Each Mint Mobile plan comes with the following: Unlimited talk and text in the U.S. Free calling to Mexico and Canada Nationwide coverage (covering more than 99% of Americans) Use of 5G or 4G LTE up to monthly data limit, whichever is strongest Video streaming at 480p Free mobile hotspot When re-inserting the SIM, make sure to place it in the correct position. Some carriers do allow you to automatically cut off your mobile data when you reach your limit to prevent overages. Best for a single line with unlimited data. Enjoy a range of . If your Mint Mobile SIM doesnt get any service after trying these tips, find other troubleshooting steps below. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Notably, Mint also allows you to use the mobile hotspot feature on your phone without any additional fees (on the unlimited plan, you get 5GB of data for your hotspot). Crystal Crowder has spent over 15 years working in the tech industry, first as an IT technician and then as a writer. Connect your phone to Wi-Fi. Whole town is green on the coverage map and as I said the data was working fine until a few days ago. So you'll have access to the same quality coverage as T-Mobile customers. If you see this, you need to try holding different combinations of the volume buttons and the power button until you enter recovery (depending on your device). Prefer to prepay for your cell phone plan. Answer (1 of 4): Mobile Data is not Working on iPhone Fixing Methods Internet is a need of every mobile user, there is more frustration if your mobile internet is not working as this is wifi or mobile data. Anybody have any tricks for making this happen? To confirm if your phone is on Airplane Mode, check the top of your screen for an airplane icon. Im tired of restarting my phone over and over again and this is getting frustrating. Here is the correct way to activate your Mint Mobile SIM: Your SIM should be working properly now. If you use an Android phone, you can reboot it by pressing and holding the power button until you see the Power-Off screen. Content 1. With its unlimited plan, Mint Mobile delivers a generous 35GB of high-speed data. Access Point Names (APNs) are the means by which your mobile network provider connects your phone to the mobile Internet. If you cant make calls or send messages from the new phone, buy a new SIM. Remove your SIM card from the SIM tray, then put the SIM card back. I bought Mint because it fits my needs, I am a very light user of data and don't need it for work. Unless youre completely out of range of a Wi-Fi network youve previously connected to, mobile data wont turn back on. Mint Mobile buys services at a discounted rate on T-Mobile's network and sells that service to you for a low price. I know what I get for that price, and it's not the same as $50 for T-Mobile. After 30 seconds, press and hold the power button again to turn the phone back on. 1GB of data is $10, while an extra 3GB is $20. Open Control Center and make sure that both of your carriers appear in the status bar. Mint Mobile plans Mint Mobile cell phone plans Mint Mobile plans Or a meme works too. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. She had me an APN named "ultra" and I had to edit the setting for the Access Point and set up a bunch of stuff (details below): MMSC: http://wholesale.mmsmvno.com/mms/wapenc. Luckily that worked for my phone. Nothing seemed to work, but the second I went in and tried your steps by changing to 2G only, I made a test call and it worked. Once again, this option isnt available on all devices. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Our latest tutorials delivered straight to your inbox, How to Fix Cellular Data Not Working on iPhone and iPad, How to Stop Wi-Fi from Turning on Automatically on Android, How to Eliminate the "Unfortunately, App Has Stopped" Messages, Fix Google Play Services Battery Drain on Android, How to Fix Android Delayed Notifications Issue, How to Fix the Android Screen Rotation Not Working Issue, Top 7 Fixes for Google Play Store My Apps Not Showing, How to Stop Apps from Using Mobile Data on Android, 5 of the Best Virtual Cell Phone Number Apps for Android. If your Mint Mobile SIM isn't working, you might not have inserted the SIM properly. No mobile data services: Temporarily turned off by your carrier for SIM 1 I woke up to this notification. Speak with a real human 7 days a week from 5 a.m.-7 p.m. PST. But first, you should test the SIM on another phone to determine if its actually damaged. Go to Settings -> Network & Internet -> Mobile network -> Preferred network type, then switch to the one that best suits your phone. Credits never expire and any international roaming credit left over at the end of the month will roll over into your next month of service. I am able to send text messages as well make phone calls. How to Fix Cricket Wireless Service Issues, About Us | Contact | Privacy Policy | Linkedin | Pinterest. The UpRoam add-on is available to all Mint subscribers allowing for talk, text and data use while roaming outside the U.S. Zip over to your Mint Mobile account or download the app. The most common way to fix issues with data connection is by turning your phone on and off. Then drag the top down. Mint honestly does give unlimited talk and text. Every Android phone lets you set your own mobile data limits and warnings for when youre about to reach your limit. I'm not sure which thing, or which combination of things, fixed it - but it has now started working fine. Somebody, please help! Trying to add a new APN but it isn't saving. Did you check compatibility first ? How do I activate a Mint Mobile plan with eSIM? 5 in our Best Cell Phone Plans of 2023 rating and places No. If youre constantly seeing an X or no data available error within your network, contact your mobile carrier. Should I cancel my existing service before I transfer my number to Mint Mobile? Visit Support. See at T-Mobile. Since we are unable to provide support through this channel, please let us take a look and assist you better by contacting us through any of our customer service channels or by calling our customer service number 800-683-7392, we work 7 days a week from 5 am to 7 pm PST. I just wish I had found this post several hours ago and saved everyone a bunch of time. Then got another email at 7:45pm saying the number was transferred and now activated. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . But even when my speeds temporarily dropped to 5 to 10 Mbps, I could still stream video on my phone. Then you might have turned on Airplane Mode. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I travel internationally with Mint Mobile, https://www.mintmobile.com/features/international-roaming/, Log in to your Mint Mobile account via the Mint Mobile App, Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet, You can check your balance at any time by texting ROAM to 6700. How do I activate a SIM card and bring my current number to Mint Mobile? Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. So I guess at this time I don't know how much of the issue is my phone vs how much is the outage. Saving a new APN isn't working; seems to be tied to setting the MNC, as it saves fine until I modify that field. Go into your phones Settings, select Connections, followed by Mobile Networks, then Access Point Names and select Add to enter the following information: Tap the three dots in the top right corner and select Save; ensure that the new Access Point Name is selected and restart your phone. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Mint Mobile is a mobile virtual network operator (MYVO) that was founded in 2016 by California-based Ultra Mobile. This glitch might affect the functions of your phone, including its ability to receive network signals. Phone locked? 2+ lines start at $ 15 /MO per line Learn More All Our Plans Include Unlimited Talk & Text Even your Mom might ask you to stop calling so much High Speed Data Your service will switch seamlessly between 5G & 4G LTE, whichever is strongest FREE CALLING TO MEX & CAN Mint Mobile is a T-Mobile MVNO, which means they operate on the T-Mobile 5G and 4G LTE wireless network. Reset Networks Activated but no service Switched to Mint last night, port supposedly went through today. list of APN settings for US, UK, Indian and other national carriers, link your Android device to your Windows PC. The SIM says it's activated, but I still don't have service. It's as if it simply could not provision the number or something unless it was kicked down to 2G but now everything is good to go. Go to your APN list using the method in the previous tip, then tap the + icon in the top-right corner. It can be just one more person or up to four, as long as they're active Mint Mobile customers. Ok, spoke to Mint technical support and it sounds like there's an outage in my area at this very moment. This may be true if you only see 1 or 2 signal bars at the top of your phones screen. Make sure to follow these troubleshooting steps correctly to get your Mint Mobile SIM to work properly. Bags? Its a sad but not uncommon occurrence for your APN settings to get out of whack after an Android software update, and if a standard reset doesnt fix the problem, then you may need to enter your APN address manually. Mint Mobile offers four data plans on T-Mobile's network with 5G and in our Mint Mobile review, we saw generally good 5G speed. I switched to Mint this past week, activated yesterday and carried over my number from my previous provider. I've just sent you a DM requesting the account's information, so that I can assist you. Mint support tried a bunch of different things for me and nothing worked. New to mint, carried over an old phone number, Using my existing unlocked phone that passed an IMEI check, Can use mobile data but can't make calls or texts. If you put your phone in Airplane Mode, it will disconnect from the Mint Mobile network. Note that this fix will only work for phones using CDMA networks. Tap on the Account tab and select "My Mint Family." Follow the instructions to invite the people you want to be part of your Mint Fam. To rule out this error, youll need to repeat the activation process. She's been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. This means you may experience mobile data errors far more often. Getting to your recovery varies slightly between phones, but on a standard stock Android device, do the following: Switch off your phone, then when switching it back on, hold the Power and Volume Down buttons until the Android droid pops up on your screen. Make sure the other phone doesnt have a carrier yet. Background. Once on Wi-Fi, you can also link your Android device to your Windows PC. Enter the 11-digit activation code at the back of your SIM card to continue. 3/8/2023. Here are some tips on how to get it back. If your phone supports Mint Mobile, youll be moved to the next stage automatically. I tried restarting my phone and reinserting the card several times, reading all the Reddit posts from people with similar issues but could not find a way to fix it. It activated and Mint saw everything working on their end. Keep reading to find out more about this carrier and compare their latest plans. My APN is set to "ultra" now but the data issue has not been resolved. What is needed for check IMEI? Or you can check out this. Negative. Reset Your APNs 2. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). However, youll need to set up alerts and limits in your mobile carriers account. Use hotspot data. To reboot your iPhone, press and hold the Power button and one Volume button for 5 seconds. She stays on top of the latest trends and is always finding solutions to common tech problems. Wipe Cache Partition from Recovery 5. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. Or if your phone isnt 4G but youre running on an OS that features it as a network mode (by rooting, for example), your phone may be trying to connect to 4G signals that its not capable of. Website. Affiliate Disclosure: Make Tech Easier may earn commission on products purchased through our links, which supports the work we do for our readers. Scan this QR code to download the app now. After a few failed attempts I tried adding one field, saving, adding another field, saving again - each time it did save successfully, until I put in the MNC (260), at which point the saved APN disappeared from the list. 4G, calls, and texts all now work. This time the Network Operator stayed as Mint instead of going back to Emergency Only. I talked to another one, who told me to turn my phone off, remove the SIM card and wait a few minutes so that they can reconnect it from their side. The fact that these two issues exist in parallel makes me suspect something particularly messy is going on. ive turned off the metro plan in cellular settings and now my calls are working fine with mint. Y2K is a numeronym and was the common abbreviation for the year 2000 software problem. But if the SIM works perfectly, your phone might be faulty. 150-200. Ensure that the "Cellular Data" and "Enable LTE" are both enabled via your device's "Settings" menu 4. Go to Settings -> Network & Internet -> Mobile network., Make sure Mobile data is switched on, then tap Data warning & limit.. Have a nice day. Find the IME number (punching *#06# into the dialpad usually works on Androids, otherwise check the About Phone section in settings) and use it to check on this page: https://www.mintmobile.com/byop/ . For more information, please see our Youll also need to enter your existing phone number and identify your carrier. Author: Amie Clark | February 20, 2023. We recommend thinking about how much money youre saving with Mint and taking a selfie to capture that smile. Hi, I have been with MintMobile for the past 5 weeks with no problem. New to Mint? It only works on WiFi. Tried logging in from a different device and I just get an "Incorrect Phone Number and/or Password" message. Make sure that you close the SIM tray completely, so that it isn't loose. Tried a second trial as well with the same results. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. We are grateful for all the contributors - even the haters. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. I'm glad that you got it working in the end! Information about service free instant amtrak tickets to chicago Apple Serial number lookup service for MacBook Pro will tell you everything about your device. Sign in and select UpRoam from the main menu. When you sign up for a low-cost carrier like Mint, you can expect your data speeds to be slowed down during times of network congestion. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. Cookie Notice Hi, I'll be glad to help you with this. Anyone else run into this when they first activated? Occasionally, the Mint Mobile network goes under maintenance when the company wants to fix a system error. If you want to continue using your device, youll need to switch to Wi-Fi. Did this a couple of times. The Senior List is compensated when you click on the provider links listed on this page. The data is 4G LTE or 5G if you have a 5G phone. See at . Downdetector only reports an incident when . To check this: Not always. 3/1/2023. Did she try resetting network settings. No data when not on WiFi? Switched to Mint last night, port supposedly went through today. Use free IMEI blacklist checker. There is no roaming either. Use the volume buttons to navigate to Recovery Mode. On the next screen, it might say No command.. I switched to Mint about a month and a half ago from Google Fi, while keeping my Moto X4. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We are grateful for all the contributors - even the haters. Slide the Restart button on the screen to power cycle the phone. Tap the menu icon at the top right, then Reset to default.. When mobile data stops working on Android, its world-shattering, in other words. This option doesnt exist in the APN settings of all phones, but some devices (like the OnePlus 3) give you the option of leaving the APN Protocol field blank. ACTIVATION Find out how to switch, transfer your number and more MANAGING MY ACCOUNT Learn how to make payments, renew your plan and more PHONE SET UP Setting up your device and configuring settings FEATURES Details on Mint's plan features and how to use them PLANS Learn about using Mint's plans like Mint Family and Free Trial FEATURED ARTICLES I have a Galaxy Note 10+ and I have tried everything, but it shows that there's no service. The following shows how to do it. Here you need to make sure that Set data limit is switched off, or at least no lower than the limit provided by your network. Updating your firmware might eliminate the bugs on the phone. What about international roaming credits? Shes been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. (800) 683-7392. We are grateful for all the contributors - even the haters. An extra 1GB runs for. Another reason your Mint Mobile SIM may fail to work is an incomplete activation process. Wait for 30 seconds, then turn Airplane Mode off. Select the "Cellular Data" option and enter the following information into the fields: Cellular Data APN -wholesale Mint Mobile: 10GB data | Unl. Remove the SIM tray and inspect the SIM cards for signs of damage or corrosion. However, when I inserted the card, my phone had no service at all. Got my SIM card today and successfully activated it. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. You get 30GB with Unlimited Plus and 20GB with Unlimited Intro. I am being told this could take up to 72 hours for resolution. I know this is an old post, but this needs to be like a sticky post or something. Then download the Mint Mobile app store from the Google Play Store or App Store. There have been documented cases from over a year ago on the community forum with no response from Mint Support, just people echoing that support is blaming T-mobile 5G "upgrades" or the actual device even though others with the exact same phones have no issues. Enable the Right Network Mode 7. of your phone is set to one that doesnt offer optimal coverage. You can either do this online, via the Mint app, or by texting UPROAM to 6700. Walk around your home until you find better coverage. Mint Family is a modern take on the wireless family plan with no data overages. Your device is not connected to a mobile network". When I am on WiFi, no issues with web browsing, app updates. It didnt work. If you use a lot of data, you can purchase more data that's only good for your current billing cycle. Thank you, I've sent the information that you requested. Packed. If your Mint Mobile has no service, reboot your phone. Download the Mint Mobile app and log into your account. The proper way to insert a SIM into an iPhone is to place it face up. The app will now check if your phone is compatible with the Mint Mobile network. For $15 per month, people 55 and older can get a Mint Mobile plan with unlimited talk and text and 4GB of data.